- Acted as an interim dispute manager for a Central Government department in a £100m shared services contract matter.
- Researched project documentation to uncover formidable grounds for department in high-stakes negotiations with supplier. Build chronology and briefing doc for external Counsel.
- Managed on-record correspondence with supplier in liaison with the department’s in-house legal team.
- Constructed a negotiations pack for internal stakeholders in the department, after drawing out a negotiations decision tree from the contract.
- Drafted the supplier-facing settlement agreement and the internal customer-facing settlement summary pack for the department.
- Achieved the department’s aims of partially exiting supplier and establishing new ways of working with them on the retained scope.
- Price of service to the business: ££
- Value of service to the business: £££££££
